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Web if you need a call centre dashboard template, then this addition to our extensive collection of free contact centre tools could get you ahead. July 25, 2023 this comprehensive tutorial will show you how to create an excel call center performance template. Here are the metrics that you can track using this dashboard: Reports provide visual feedback on the performance of business and company.
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Web call center kpi dashboard excel template features: Create a simple template using a weekly basis to take a quick overview of the call center’s performance. Having this data at your fingertips can provide insight into any issues that may need to be resolved, enhance employee accountability, and drive progress. Web updated on october 14, 2022.
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